Outage and Emergency Contact Numbers Over the Weekend

The Emergency Operations Center (EOC) and the Call Center run by the City of Longmont is now closed. The city has resumed normal business hours. If you have a life threatening emergency, dial 9-1-1. Otherwise, you can contact our non-emergency numbers for specific service requests.

  • Non-emergency dial 303-651-8501
  • Longmont Power & Communications Power Outage 303-776-0011

You can find resources related to City services and functions on our Additional Resources page or Contact Info page. You may also visit the City of Longmont website to contact other areas directly.

Residents can also visit the Disaster Assistance Center located in the Twin Peaks Mall (former Steve and Barry's space) at 1250 South Hover. It is open 9 am - 7pm seven days a week until the need subsides.


Disaster Assistance Center is Open to Help Those Affected by the Flood

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Location: The Disaster Assistance Center (DAC) is located at 1250 South Hover. The DAC entrance is located on the west side of the Twin Peaks Mall in the former location of Steve & Barry’s just south of Sears.
Hours of operation: The center will operate from 9 a.m. until 7 p.m., seven days a week until the need subsides.
Who is being helped: This center is open to serve all Boulder County residents.
What residents need to bring with them: Please bring any paperwork that would assist in verifying your address and assisting with your needs such as utility bills, identification, social security number, insurance policy paperwork, etc.
How can residents contact the DAC: Due to the temporary nature of the facility, no phone service exists and we encourage residents to come in with any questions or help they need.  
Agencies represented at the DAC:  FEMA, Workforce Boulder County, Boulder County Public Health, Boulder County Land Use, the OUR Center, and American Family Insurance. Three other non-profits are also on-site to assist with private home clean up: Convoy of Hope, Samaritans Purse, and the Southern Baptist Convention. For those in need of clean up kits, bottled water and other necessities assistance can be found at the DAC.
NOTE ABOUT FEMA: FEMA requires that all residents register www.disasterassistance.gov. You may do this at the DAC or you may do this prior to going to the DAC. If you are denied FEMA coverage initially, please READ THE ENTIRE LETTER, as it outlines the possibility that you need to supply insurance information in order to receive assistance.
The Salvation Army is taking part in the assistance efforts in Longmont. Longmont area victims of the 2013 flood can report to the Twin Peaks mall at 1250 S. Hover.

The Salvation Army is taking part in the assistance efforts in Longmont. Longmont area victims of the 2013 flood can report to the Twin Peaks mall at 1250 S. Hover.


State of the City Address Re-broadcast on Channel 8

The City of Longmont's  State of the City Address will be re-broadcast on the Comcast Cable Channel 8 at 10:00 a.m. and 5:00 p.m., everyday through September 24th.


State of Lyons, Colorado Public information Meeting - 09-19-2013


Video of the  “State of Lyons" public information meeting which was held Thursday, September 19th in the Longmont City Council Chambers at 350 Kimbark Street.

Mayor Van Domelen, Town Administrator Victoria Simonsen and Boulder County Sheriff's Deputies Kevin Parker and Nick Goldberger will gave a briefing on the status of Lyons following the flood.

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Emergency Drying Procedures for Water Damaged Photos

This article from the Library of Congress suggests various ways to dry paper items and photographs.





Xcel Energy Emergency Update: Floods in the Front Range and Northern Colorado

Longmont – One of the areas most severely affected by flooding is the Royal Mobile Home Park, where 62 natural gas customers are out of service due to the significant damage. We will restore service when authorities indicate it is safe to do so.

Read the full story:  http://www.xcelenergy.com/About_Us/Energy_News/Emergency_Notices/Floods_in_the_Front_Range_and_Northern_Colorado


FEMA Representation In Flooded Areas And How to Prepare Documentation To Speed Up Assistance

Over the next couple of weeks to months contractors and FEMA representatives will be working in Longmont.


1. A FEMA representative or FEMA Inspector will never ask you for money or to sign a contract for home repairs
2. FEMA representatives will have identification
3. If you haven’t applied for assistance or called your insurance company, be suspicious
4. Use local area contractors or businesses, be leery of door to door solicitors
5. If your concerned, ask them to come back at a scheduled time and ask a neighbor to stay with you during the meeting
6. Ask if you can take their picture. Write down a license plate and get a good description of their vehicle
7. Be suspicious of anyone who offers to increase the amount of your disaster damage assessment.
8. Be skeptical of offers to help you fill out loan or grant forms and applications for a fee. If you need help filling out your Small Business Administration (SBA) loan package, call the SBA toll-free number at 1-800-659-2955 or go to the Disasters Assistance Center at the Twin Peaks Mall, 1250 S. Hover Rd., Longmont, CO

Call the Longmont Police Department immediately at (303) 651-8501, if you suspect fraud or someone working a scam in your neighborhood.
If you have applied for assistance through FEMA, you can speed the process by having key items available. FEMA representatives will need to see:

1. Picture Identification (Driver’s License, Voter Registration Card, etc.) and you will need to know your Social Security number
2. Proof of Ownership/Occupancy of damaged residence (Structural Insurance, Tax Bill, Mortgage Payment Book/Utility Bill etc.)
3. Insurance documents: Home and/or Auto (Structural Insurance/Auto Declaration Sheet etc.)
4. List of household occupants living in residence at time of disaster
5. All disaster related damages to both real and personal property

Remember: They will never ask for money.



Centro de Asistencia en Longmont para Ayudarle a Recuperar del Desastre

Ubicación:  1250 S. Hover en la tienda anteriormente conocida como 'Steve y Barry's' en frente del cine adentro del Centro Comercial Twin Peaks de Longmont

Horas:  9 am hasta 7 pm, siete días a la semana, durante las próximas dos o tres semanas

A Quien se le Ofrece Asistencia:  Residentes de Longmont y el Condado de Boulder

Qué Necesita Traer Consigo al Centro:  Documentación comprobando su domicilio, identificación personal, su seguro social, copias de sus facturas de luz y su póliza de seguro de hogar si las tiene

Agencias Representadas en el Centro: FEMA, Workforce Boulder County, Boulder County Public Health, Boulder County Land Use, OUR Center, y American Family Insurance. Tres organizaciones con fines no lucrativas están allí para ofrecer ayuda con la rehabilitación de su hogar: Convoy of Hope, Samaritans Purse, y Southern Baptist Convention. Si necesita productos para limpiar, agua botellada u otras cosas para su bienestar, las puede encontrar en el Centro también.

Importante:  FEMA (la Administración Federal del Manejo de Emergencias - FEMA en ingles) requiere que los residentes impactados por las inundaciones se registren en http://www.disasterassistance.gov/es. Puede registrarse antes de ir al Centro de Asistencia o le podemos ayudar a registrar una vez que llegue al Centro.  Aun si FEMA inicialmente niegue su solicitud, LEA LA CARTA ENTERA porque pueda contener información sobre otros requisitos para poder calificar para asistencia a traves de FEMA.

Hay interpretes presentes en el Centro si usted no habla ingles.  Si necesita ayuda con traducción, favor de indicarlo al llegar al Centro.

Para mayor información en español sobre las inundaciones en Colorado, vea http://fema.gov/es/disaster/4145.

**Es esencial notar que FEMA NUNCA LE PEDIRÁ dinero o que firme un contrato para recibir ayuda. Los representantes de FEMA cargan identificación oficial. Protéjase de personas deshonestas tratando de hacerse pasar por representantes de FEMA.**


Boulder County Transportation Working To Restore Access To Communities and Assess Countywide Road Transportation System

Boulder County, Colo. – The entire Northern Front Range and Northeastern plains region has experienced the most devastating flood in Colorado History. Over a 5-day period, more than 15” of rain fell on Boulder County alone, causing extensive road and infrastructure damage throughout the county. Larimer and Jefferson Counties have also incurred significant infrastructure damage.

Despite all county Transportation resources being deployed within the county since the beginning of the storm, there is much roadwork damage that will require extensive repairs over the next several weeks and months, and even years.

“Many residents will be impacted for a long time by the total loss of roads and bridges in some areas,” said Boulder County Transportation Director George Gerstle. “We want to make everyone aware of the amount of work taking place in the county and give you an accurate picture of the preliminary damage assessments that are guiding our efforts as we move forward.”

Since the moment the floodwaters began affecting our county roads, county crews have been out working to provide access for emergency responders, utility companies, and residents cut off by floodwaters. Additionally, crews have been closing dangerous roads, hauling water to communities without water and arranging transportation for evacuees.

Here are some recent major emergency roadway repairs:

  • Established connection to Jamestown for residents by replacing several temporary culverts and bridging drainages 20 feet deep and 50 feet across
  • Reestablished access to Lee Hill and Olde Stage Rd.
  • Reopened Flagstaff Road
  • Kept Sunshine Canyon open as only east-west connection to the mountains for residents, utilities and emergency vehicles
  • Provided access from Gold Hill nearly to Salina via Gold Run and are working up the Fourmile Canyon, giving access to Logan Mill residents
  • Opened up Linden through Pinebrook Hills
  • Kept many of the roads in the eastern county open for business throughout the storm

Our focus has now shifted to providing access to communities that remain cut-off by the storm, such as Fourmile Canyon, Lefthand Canyon, Wagon Wheel area and Bow Mountain connections to Pinebrook.

This work has involved building new roads in areas where previous roads have completely disappeared. In many cases, these roads are temporary and for local resident access only. As we gain access to many of the areas that have been severely impacted, we will be evaluating damage and determining how best to quickly restore more permanent access. However, it will take some time before these roads are completely restored.

We have also been evaluating damage of all major roads throughout the county and have identified multiple bridges and structures that have washed out that will need to be reconstructed along with roads that need reconstruction in both the plains and mountains.

“The damage has been so significant that our commuting and recreational patterns have been changed dramatically, and we ask that the community be patience as we work to restore access and infrastructure over the next months and years,” Gerstle said.

Current Status update:

  • Access North to South in Boulder County is largely intact east of Broadway Ave. (Hwy 93 South/US36 North).
  • 95th street between Valmont and Lookout, N.83rd at the Larimer County line, and East County Line at SH 119 near Longmont is still closed.
  • West of Broadway, the only North/ South access between Estes Park on the North to I-70 on the South is Hwy 72/119, the Peak to Peak Highway.
  • The only East/West route is Sunshine Canyon from Peak to Peak to Boulder. We are limiting access to Sunshine Canyon in the following way:
    • Local residents
    • Utilities and contractors with verifiable business to residential homes or businesses
    • No recreational traffic will be allowed on Sunshine Canyon.
  • Hwy 72 (Coal Creek Canyon) is closed to all but emergency traffic and utilities. Access to some residents can happen from Hwy 72 (Peak to Peak) down to Wonderview.
  • Flagstaff has been damaged from Gregory Canyon to Panorama Point. The road is down to one lane controlled by cones and one-way traffic light. Access limited to residence and legitimate business. Gross Reservoir is closed to recreational activities. Gross Dam Road is closed to through traffic.
  • Boulder Canyon is closed indefinitely after CDOT engineer’s assessment not only of the road integrity by the canyon wall stability. There is no access to Boulder Canyon from Nederland, Magnolia, Sugarloaf, or Hurricane Hill. These areas to go west to SH 72 (Peak to Peak)
  • Limited access from SH 119 will be given to residents of lower 119, and we’re working right now to provide access to Fourmile Canyon Drive through to Gold Hill
  • We are asking that those residents confine their trips as the traffic on the roads is interfering with CDOT crews working in the canyon as well as Fourmile Canyon.
  • Linden is open to residents, utilities and verifiable business only
  • USFS has closed the National Forest to all recreational purposes in Boulder County East of the Peak to Peak Highway.
  • Lee Hill is closed at 4th street. Access will be granted to residents and legitimate business
  • US 36 north is closed at the Middle Fork Bridge. Residence of Crestview Estates can access their homes.
  • Lower Left Hand is open to the 1.3 mm for residence. It is closed from the 1.3 mm to the Peak to Peak.
  • James Canyon is closed from the Junction of Left Hand to Jamestown.
  • Overland Rd from Hwy 72 is closed to residents, utilities and emergency vehicles only
  • US 36 closed at Hwy 66 due to structural damage to the bridge.
  • US 36 closed into and out of Lyons to Estes Park
  • Hwy 7 closed from Lyons to Hwy 72 (Peak to Peak)

As Winter Approaches
As we approach winter, crews will continue to plow roads as close to our normal routes as possible, and we’ll be working throughout the winter to keep these roads open to the extent poss. However, people should expect more closures should it be a bad winter. Particularly in the mountains, residents will have to be extremely cautious as they are temporary and will be subject to wash-out and require frequent repairs.

Especially during the coming months, as CDOT works to restores the major routes throughout the county, we ask people to stay out of the mountains and ask that the road be used by residents and those working to help residents restore their lives.

Contact: Barbara Halpin, Boulder County
720-564-2935 (EOC Media Line)

Images: Examples of road damage in Boulder County. Source: Boulder County Transportation Department















Beware of Unscrupulous Contractors Dumping Waste Illegally

Apparently some unscrupulous contractors have moved into the Longmont area.  We have received reports of dump trucks entering Longmont neighborhoods and dumping waste and debris illegally, most likely from areas around Longmont.  This is not authorized and prohibited by law.

We would ask our community to get a license plate and description of the truck.  If you can, snap a photo with your phone or camera.   If you see someone illegally dumping in your neighborhood, please don’t confront, call the Longmont Police at 303-651-8501 immediately.

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